Satellite Internet (otherwise known as satellite broadband) is ideal for rural Internet users. It doesn’t depend on cable systems or telephone lines, but instead uses a satellite dish for two-way data communications.

Satellites in space transmit information back and forth between the satellite dish at your house.
Modern Internet service like DSL and cable has higher download speeds, but satellite systems are 10-20x faster than dial-up. Satellite broadband can be useful for businesses split over multiple locations. Also unlike ADSL, satellite Internet speeds are not affected by distance from exchange.
Satellite Internet is considered high speed Internet, but there are ways to improve your satellite Internet speed.

1. To receive a better signal, the satellite dish must be placed in an open location and have a clear line of sight to the sky.
Placing it in an enclosed space can result in signal dropouts and slower Internet speed.

2. Reposition the satellite dish.
Contact us to verify the direction the satellite should be facing. We can also have one of the technicians to come to your house to check if it needs to be repositioned.
Note: Strong winds can cause the satellite dish to move a few degrees from the right direction.
Thunderstorms and heavy rains may block a satellite signal completely.

3. Remove any obstructions that can block satellite Internet signals.
These include trees growing into the path or snow piling up on the dish during winter. Some signals may also get obstructed temporarily by wind blowing trees in the path, causing intermittent connection.

4. Close all programs running in the background on your computer.
Multiple apps running at the same time consume more system resources, and this can slow down the Internet speed.

5. Make sure that your computer is free from any malicious programs, like spyware, malware,viruses, worms, Trojans, etc.
Scan your computer with a reliable antivirus program, such as Anti Malware, Avast or Norton antivirus occasionally.

6. Stop downloading large data files from the Internet while surfing.
Sometimes, multi-tasking doesn’t make you as productive as you think, including downloading while web browsing. Running several windows and applications while downloading videos, for example, slows down the Internet and it takes much longer for each task to complete.

7. Routers can drop signals if too many electronics or obstructions causing interference are close by.
If you think this is the case, try moving your wireless router to a different location in the house.
Note: A bad modem can also cause the internet speed to slow down. Test a different router or modem. Make sure it is suited to the broadband plan that you are on.
Read more about the NBN satellite broadband and plan options.